17 May

Customer Services Representative Part Time Jobs Vacancy in Dah Sing Bank

Position
Customer Services Representative Part Time
Company
Dah Sing Bank
Location
Opening
17 May, 2018 3 days ago

Dah Sing Bank urgently required following position for Customer Services Representative Part Time. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Customer Services Representative Part Time Jobs Vacancy in Dah Sing Bank Jobs Details:

To provide operation support for Customer Service Hotline and also responsible for making Outbound program, back-up & follow-up task and fulfillment process.

Responsibilities:

  • Performs outbound telemarketing, courtesy reminder or customer instructions follow-up
  • Handle case referral from General Banking Team & Credit Card Team, make outbound follow-up calls
  • Handle written customer’s enquiry / feedback via different channels via internet, mail in and fax in
  • Deliver quality customer service by handling of customer enquiries / instructions
  • Compliance to internal guidelines, legal and regulatory requirements when delivering job duties
  • Perform routine clerical duties
  • Perform other administration duties

To meet the challenge, you should have the following qualifications and attributes:

  • Secondary education with relevant experience is preferable
  • Familiar with General Banking & Credit Card products
  • Able to work independently
  • Customer focus when working with internal & external customers


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