17 May

Guest Services Manager Jobs Vacancy in The Pottinger Hong Kong Central

Position
Guest Services Manager
Company
The Pottinger Hong Kong
Location
Central HKI
Opening
17 May, 2018 30+ days ago

The Pottinger Hong Kong Central urgently required following position for Guest Services Manager. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Guest Services Manager Jobs Vacancy in The Pottinger Hong Kong Central Jobs Details:

Responsibilities

  • Lead a team to supervise the front office and concierge
  • Monitor room occupancy forecast
  • Advise with management and sales staff on reservation status
  • Determines rate structure for daily pick up
  • Supervise room rates offered
  • Spot checks VIP guest rooms
  • Perform Ad hoc job duties

Qualifications

  • Diploma or above in hospitality management or related disciplines
  • A minimum of 5 years relevant experience preferably in hotel industry
  • Knowledge of Opera System is preferred
  • Pleasant personality, customer-oriented with good communication and interpersonal skills
  • Good command in both spoken and written English and Chinese. Putonghua and other language would be an asset
  • Immediately available is highly preferred

Competitive remuneration package and career advancement opportunities will be offered to the right candidates. Interested parties should apply with full resume, expected salary and contact details to Human Resources Department by e-mail, fax or WhatsApp.

Email: humanresources@thepottinger.com
Tel: (852) 2308 3172
Fax: (852) 2308 3198
WhatsApp: (852) 6283 1173
Address: The Pottinger Hong Kong, 74 Queen’s Road Central, Central, Hong Kong
Company Website: https://www.thepottinger.com/en/

Equal opportunities are extended to all candidates and the information provided will be used for the consideration of your application within the Hotel Group. All personal data collected will be for recruitment purposes only. Data of unsuccessful applicants will be destroyed.


Summary
Industry:
Hotel / Hospitality
Job Category / Function:
Hospitality / Hotel (Front Desk / Office)

Hospitality / Hotel (Customer Service / Guest Relations)

Hospitality / Hotel (Guest Relations)
Job Position Level:
Senior
Min. Edu. Level Req:
Diploma
Total Working Exp:
5-10
Salary(HKD):
-
Location:
Central & Western District / Central

Benefits:
  • Medical Insurance
  • Education Allowance
  • Meal Allowance
  • Staff Discount
  • Promotion
  • On-the-job training
  • Marriage Leave
  • Labour / Statutory Holiday
  • Paternity Leave
  • Bonus for a recruit / new joiner


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