21 Sep

Senior Executive Guest Services Jobs Vacancy in Shama Management Limited

Position
Senior Executive Guest Services
Company
Shama Management Limited
Location
Opening
21 Sep, 2018 30+ days ago

Shama Management Limited urgently required following position for Senior Executive Guest Services. Please read this job advertisement carefully before apply. There are some qualifications, experience and skills requirement that the employers require. Does your career history fit these requirements? Ensure you understand the role you are applying for and that it is suited to your skills and qualifications.

Follow the online directions, complete all the necessary fields, and provide all relevant information so your application is submitted correctly. When you click the 'Apply this Job' button (open in new window) you will be taken to the online application form. Here you will be asked to provide personal and contact details, respond to employment-related questions, and show how you meet the key selection criteria.

Senior Executive Guest Services Jobs Vacancy in Shama Management Limited Jobs Details:

Shama is a leading provider of premier serviced apartments in Asia. As a lifestyle provider, Shamas philosophy is to offer serviced apartments that epitomise comfort, style and luxury, offering everything that guests need to feel comfortable on both long and short stays. Shama has been operating properties across prime commercial and residential districts in gateway cities across the Asia-Pacific region, such as Hong Kong, Shanghai, Hangzhou and Bangkok. To cope with our continued expansion, we are searching for passionate high calibre candidates to join our team.

Website

www.shama.com

Responsibilities

Handling of check in and check out procedures such as meet and greet, payment collection, luggage handling and rooming

Handling incoming calls, tenant general enquiries, sales enquiries viewing appointments

To carry out daily, weekly and monthly operation reports; and overseeing of check in and out documents

In coordination with Team Leader, Housekeeping handling of room assignments for housekeepers and coordinating with sales

Ensure the stock level of all goodies, amenities, inventory and cleaning supplies are accurate and aligned with TMS/Product system

Regular coaching of Coordinator, Guest Services

Assist supervisors to check room preparations prior to check in and on all administration works whenever necessary

Any other tasks as assigned by Assistant Manager/Manager, Operations as and when deem fit

Requirement

Diploma or higher preferable in hospitality management

Fluent in spoken and written English, Cantonese and Mandarin

Knowledgeable in Microsoft Office Word, Excel, Power Point and the Outlook

1-2 years in customer service/ hospitality experience

Candidates with more experiences will be considered as Senior Executive

Willing to work on shift is required

Immediately available is highly preferred

We offer attractive salary package, fringe benefit including annual leave, birthday leave, medical, dental and career path to the right candidates. Interested parties please send full resume with present and expected salary by e-mail ([email redacted, apply via company website]).

Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only. Full-time,Permanent


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